Technology Support

Getting Help

The Information and Communication Technologies (ICT)  Department offers several types of technical support: online documentation, telephone support, and walk-in support.


Support by phone (84-28) 5413-0901 x30204 School days 7:30 AM - 4:00 PM
Support by email



School days 7:30 AM - 4:00 PM
Walk-In Support ICT Office C020 School days 7:30 AM - 4:00 PM
Self-Help SSIS Link 24/7


Before Contacting Tech Support

There are some important steps you can take before seeking support.

  1. Restart your computer. If the issue still exists and is not password-related, seek technical support.
  2. If you are not able to log in to the computer, email, or applications; reset your password here.


Support Center

The ICT Office (C020) is available from 7:30 AM - 4:00 PM on school days to assist students and teachers with technology issues.


Faculty/Staff Support Request

To request technology assistance please submit a helpdesk ticket via https://helpdesk.ssis.edu.vn.Student laptop Loaner program


David Perkin, ICT Director

Telephone: 5413-0901 x30200