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Grey boxes Issue

For those teachers sharing their screen and students are reporting the grey boxes covering their presentation, please check the following settings:

When sharing your screen and not showing a video longer than 2 minutes, make sure NOT to check the Optimize for video clip

Also, make sure the 'Share selected app window only' in the Share Screen section in your Zoom App is selected.

 

If you are showing a video longer than 2 minutes, select Web Optimized and hide the controls


Contributors to this page: dperkin .
Page last modified on Tuesday September 7, 2021 13:42:46 +07 by dperkin.
Attached files
  T Name Size Last modified
Image
298.39 KB
Zoom App
19.98 MB
Image 2
558.08 KB
Image 3
1.06 MB
Optimize
17.70 KB