To help elimate connection issues with the Apple TV in your classroom, you need to be aware of the settings that best suit the model of Apple TV being used.
Identify which model Apple TV:
- Model 3 Apple TV (thin) - MacBook/device Bluetooth must be OFF
- Model 4 Apple TV (fat) - MacBook/device Bluetooth must be ON
Apple TV Bluetooth
Each Apple TV has been configured according to the best possible settings. You do not need to manage the settings of the Apple TV, just the settings of your device.
Click the Bluetooth status icon in the menu bar and choose Turn Bluetooth On or Turn Bluetooth Off.
If the Bluetooth status menu isn’t visible, choose Apple menu > System Preferences, click Bluetooth, then select “Show Bluetooth in menu bar.” You can also turn Bluetooth on or off in Bluetooth preference.
Model 4 Apple TV’s require Bluetooth to establish a connection. Turn your MacBook Bluetooth on.
Troubleshooting and best practice:
- Check the laptop sleep settings. Set them so it will not sleep during your lesson.
- Run all updates for Apple TV. The update notification popup will disconnect your connection to the Apple TV.
- Restart your computer regularly. Network connections are cleared and the laptop starts with a clean slate.
- Upgrade the operating system. Mac laptops running older versions of the system software (e.g OS X Yosemite version 10.10) frequently drop the connection to the Apple TV upgrading to OS X El Capitan (version 10.11.6) and OS X Sierra (10.12.6) has minimized this issue for many users.
- Turn the projection system off every day. Please use the switch to turn off your Apple TV/projector at the end of each day. All classrooms have a switch to turn off the projector, speakers and Apple TV usually to the left of the screen/whiteboard.